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Broco Glass Customer Testimonials

At Broco Glass, we pride ourselves on going the extra mile for all of our customers, and it shows. But don't take our word for it. Here are some samples from the thousands of letters we've received from happy, satisfied customers

We look forward to treating you to the same level of customer service and respect.

“They have always given us amazing service with reasonable prices.”
“They have always given us amazing service with reasonable prices.”

“Broco Glass has been the main installer of our mirrors in the Gym for the past four years. They also do all our windows and built a vestibule for our front entrance. They have always given us amazing service with reasonable prices.

I would highly recommend them to anybody who needs any work done.”


Gary Labbe, General Manager
Golds Gym, Kamloops


“They did a very professional job for us and the end results are fantastic!”
“They did a very professional job for us and the end results are fantastic!”

“Broco Glass installed and updated our store front in the summer of 2008. They did a very professional job for us and the end results are fantastic! They have also been extremely flexible and quick to respond to any adjustments needed after installation, due to weather changes.

I would highly recommend them to any business or person wanting to have work done on their building or vehicle.”


Mike Bruch, Store Manager
Nature’s Fare, Kamloops


“Broco Glass did a wonderful job on our house, and we strongly recommend them to anyone having to install or replace windows and skylights.”
“Broco Glass did a wonderful job on our house, and we strongly recommend them to anyone having to install or replace windows and skylights.”

Broco Glass did a wonderful job on our house, and we strongly recommend them to anyone having to install or replace windows and skylights. Ours was a major and complex job, since a portion of our two storey house literally has a glass roof that after 20 years needed replacing. Broco was unbelievably professional and efficient throughout. It was a pleasure interacting with every one of their people, both on site and in the office. The job was done on time and under budget. In fact, we had a fixed price quote. After the job was finished, we received a phone call from Broco indicating that they had spent slightly less time than originally budgeted, and would give us a refund for the amount saved. I have never heard of a construction firm with a fixed price contract doing this! Overall, first rate and highly recommended!

Bernhard Schwab,
Vancouver, BC


“Broco Glass Group is customer focused, and has an understanding of the property management industry’s specific needs…”
“Broco Glass Group is customer focused, and has an understanding of the property management industry’s specific needs…”

With several locations throughout British Columbia, Broco Glass Group is capable of providing prompt service to many locations for properties within Gateway Property Management Corporation’s British Columbia portfolio. Broco Glass Group is customer focused, and has an understanding of the property management industry’s specific needs from account set up to invoicing etc…Broco Glass Group is a preferred vendor of Gateway Property Management Corporation and we are happy to recommend their services.

Leslie Bessey, COO
Gateway Property Management Corporation
Delta, B.C.


“I am writing to inform you that we here at Ascent Real Estate Management are very pleased with your services.”
“I am writing to inform you that we here at Ascent Real Estate Management are very pleased with your services.”

I am writing to inform you that we here at Ascent Real Estate Management are very pleased with your services.

Our clients have only had good things to say about your staff and the quality of work they provide. Your team has been nothing but professional and courteous when dealing with the owners on site and they always manage to complete the job on time, with great attention to detail.

Please be advised that we would not hesitate to recommend your services to Strata Corporations as well as strata management companies in the industry. Ascent Real Estate Management hopes to continue to benefit from the positive working relationship we have established with Broco Glass Group.

Ann Benoit, Strata Agent
Ascent Real Estate Management Corp.
Burnaby, B.C.


“Your Victoria shop did a great job, cleaned the interior glass very thoroughly and supplied a loaner vehicle.”
“Your Victoria shop did a great job, cleaned the interior glass very thoroughly and supplied a loaner vehicle.”

I had my rear window replaced today on my Windstar 2001. Your Victoria shop did a great job, cleaned the interior glass very thoroughly and supplied a loaner vehicle. You were the first mentioned as a preferred supplier by Canadian Northern Shield insurance. Thanks.

Bob L.
Victoria, B.C.


“Broco Auto Glass has earned a customer for life…”
“Broco Auto Glass has earned a customer for life…”

On the morning of August 11, 2009 when I was leaving my home I realized that my truck had been broken in to. I went to ICBC and they gave me a list of glass shops to call for repair. I started at the top of the list and worked my way down, mostly getting responses from other shops that they didn’t have the glass in stock and couldn’t do the repair that same day. Then I called the Richmond Broco location. Brett answered the phone and I told him what I needed. I have been extremely impressed with your team and the members at the Richmond shop. I would like to thank them for their thoughtfulness, efficiency and hard work. Broco Auto Glass has earned a customer for life due to this one experience.

Amanda B.


“Ascent Real Estate Management Corporation has worked with Broco Glass Group for over two years.”
“Ascent Real Estate Management Corporation has worked with Broco Glass Group for over two years.”

I write to confirm that Ascent Real Estate Management Corporation has worked with Broco Glass Group for over two years. We are very pleased with the relationship as we appreciate their customer service and timely response to our clients needs, both are important to support our excellent ongoing service to our 12,000 clients.

We look forward to an ongoing mutually beneficial relationship. We would not hesitate to recommend the Broco Glass Group.

Darren Schulz, VP
Major Accounts & Business Development
Ascent Real Estate Management Corp.
Burnaby, B.C.


“Bravo to your team for a job well done!”
“Bravo to your team for a job well done!”

I came into the Broco Coquitlam store on Friday July 24th 2009 around 4pm to get a chip in my windshield repaired. Fernando was able to get the team to work on my car immediately and within 20 minutes it was ready for me to drive home. Originally I had contacted Boyd Auto Glass to repair my windshield but they informed me that if I was not able to be at their location by 4:15 pm they could not help me. Their lack of service and inflexible hours made me reconsider the notion of patroning their establishment.

During the time I was waiting for my car, Fernando chatted with me and was friendly, fun and approachable. I am very satisfied with the service that I have received from the team at Broco. Fernando, Kurtis, Edwin, and Isidro were professional, courteous, and provided me with exemplary customer service. I will continue to patron the Broco Coquitlam location because of the service I received. Bravo to your team for a job well done!

Tammy R.
Port Coquitlam, B.C.


"I've emailed a copy of this to my friends, and relatives, clients and colleagues, ICBC and the Better Business Bureau…."
"I've emailed a copy of this to my friends, and relatives, clients and colleagues, ICBC and the Better Business Bureau…."

"I'm writing to thank you and your staff team for the excellent repairs and stellar customer service.

I still do not believe how good my old Camry looks after being in your care. Not only did you fix the problem with my windshield, on warranty, you gave me back a showroom looking car. My children did not recognize the car.

Your new location is very convenient and close to downtown. The courtesy car you lent me ran well and was spotless. I've emailed a copy of this to my friends, and relatives, clients and colleagues, ICBC and the Better Business Bureau…."

D. Woods,
Vancouver, BC


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