About Broco Glass Group
Broco Glass Group is proud to be a locally owned and operated British Columbia company.
Started by brothers, Fred and Merle Beck, in 1983 as a two man operation on Fraser Highway and 160th Street in Surrey, the Broco Glass Group has grown to 16 locations throughout BC.
Beginning with a focus on auto glass replacement and repair, Broco's services have expanded to include auto and marine upholstery repair, auto glass window tinting, and flat glass for both commercial and residential applications, including a unique solution to the problem of foggy windows due to condensation build-up between window-panes -- Dr. Defog-It.
Broco has always been a leader, being the first auto glass shop to be approved by both the BCAA and the ICBC Glass Express program, and the first shop in BC to have its technicians government certified. With an outstanding commitment to customer service, the Broco name has become synonymous with service, quality, and dependability.
Broco is your total glass repair and replacement center.
Corporate Mission
"To be the Glass Service Provider's of Choice"
Corporate Vision:
While simple yet profound, the convictions of the company founders have since inception established the foundation and cornerstones of our corporate beliefs and values.
Honesty: We will at all times tell the truth, regardless of potential consequence, we will not knowingly distort nor embellish fact or misrepresent that which is real.
Integrity: We will fulfill our agreements and undertakings, making only agreements which we are willing, able and intent to keep and will communicate any potential broken agreements to any effected parties diligently and with candor, communicating openly, honestly, and with sincerity.
Respect: We will at all times demonstrate genuine empathy, interest, understanding and sincerity for our customers, employees, business partners and stakeholders...treating others as we ourselves would like and expect to be treated...listening to others with genuine interest, understanding, and acknowledging their points of view...there are no stupid ideas.
Commitment: We will individually demonstrate dedication, reliability and personal accountability to our customers, our employees and partners, our business peers and one another at all times. We will deliver upon our agreements, promises and undertakings and will not make excuses or blame others; rather every person will accept their personal and professional accountabilities.
Prosperity: We are committed to success, never deterred by challenge or obstacle, we will be fiscally responsible and innovative to identify opportunities to reduce costs, find solutions to problems and employ best practices and logic in all our business affairs. We will share in our success with our employees; partners and we will remain a charitable and caring organization within our communities and industry.
Customer Focused: We will remain a customer driven organization, continuously striving to maximize internal and external customer loyalty, taking every effort to understand the needs of our customers in every situation.
The Broco Glass Group Executive Team
Fred Beck - Chief Executive Officer (CEO)
Dennis Ostler - Chief Operating Officer (COO)
Merle Beck - Vice President